Return and Exchange Guidelines

We want you to adore your fine jewelry pieces. Discover our transparent policies for returns, exchanges, and defect coverage.

Eligible unworn items may be returned within 7 days of delivery in their original pristine condition and packaging.

Inspect your package upon arrival. Notify our concierge within 48 hours for any transit damage or delivery discrepancies.

For health and safety standards, pierced earrings and customized engraved pieces are final sale and non-returnable.

We kindly request an unbroken unboxing video for defect claims to ensure swift processing and free return shipping coverage.